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Child Protection & Welfare
The Club supports and adheres to the Child
Welfare in Swimming Procedures & Guidelines issued by the
ASA. All of our coaches have are CRB checked and we have a Child
Welfare Officer who should be the first point of contact if
you have any concerns.
SwimLine - 0808 100 4001
The service is provided for anyone involved in swimming, including
children and young people who believe that the welfare of a young
child is at risk. This could be neglect or abuse, bullying or fear
of someone, or anything that is worrying you and you don't know
who to discuss it with.
When you ring, you will hear a message. This will explain that
you wish to speak to someone urgently or it would not be convenient
for someone to call you back - you can press a number to transfer
straight to the NSPCC Child Protection Helpline. This will be answered
by trained and experienced counsellors who will advise you and act
to protect children.
If there is a problem with someone calling you back and you wish
to speak to someone who understands swimming, you will need to leave
your telephone number and time when it is convenient for one of
our Child Protection Group to ring. These people are members of
swimming clubs who work in child welfare as a profession and have
volunteered to help this ASA programme. If there is an issue which
causes concern the ASA will act to protect the child.
SwimLine calls are free and do not appear on itemised bills unless
the call is made from a mobile phone. SwimLine does not use the
1471 code or any other call return or call display facility. If
you leave a message they aim to ring back during the next working
day. If you phone over the weekend, they will aim to contact you
on Monday.
SwimLine: 0808 100 4001
NSPCC Child Protection Helpline: 0808 800 5000 - (open 24 hours
a day and calls are free).
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